Materials & Finish
Frequently asked questions
Find answers to common questions.
You will receive the complete arrangement shown, including its glass vase, ceramic vessel or planter. Acrylic faux water is included where specified.
Refer to the overall height and width listed under Product Details. Lifestyle images provide styling inspiration, while the listed measurements are the most reliable guide to scale.
Remove dust gently with a soft, dry cloth, feather duster or cool air from a distance. Do not water, soak or use chemical cleaning products.
Contact us within five days of delivery with photographs of the product, packaging and shipping label. Please keep all original packaging while we review the issue.
Return eligibility depends on the item’s condition and the timing of your request. Keep the arrangement and original packaging unused and contact us promptly. Complete conditions and any applicable fees are explained in our Return Policy.